Pros: In 2025 I had a wonderful buying experience. 2026 Outstanding late-night service! I called at 9 PM with a nail in my tire, they reached out within minutes of the call, and I had a brand-new replacement installed by 9 PM the next day. Working 7–7 shifts makes their extended hours until 10 PM an absolute lifesaver, and their quick response time was much appreciated. Thank you to Spencer, Julian, and the team!
Cons: But.. it was time for my next service, and they didn’t reset the Maintenance Required setting so I’m gonna have to go back again.
Daytime service sadly was a completely different experience a few months ago. An oil change and recall update quoted at 2-2.5 hours turned into an 8-hour wait that derailed my entire day. To make matters worse, they failed to fix my sticking tailgate—the primary reason for my visit alongside the oil change. I hope that was just a fluke, and I will keep giving them another chance after the last encounter!
Five stars for night service! Since I purchased the truck from them in 2025, a loaner offered for the day so I can still be productive on a day I took off would be much appreciated!